Customer Service

100 % satisfaction is our goal for our customers in order to achieve this we have established this return policy.  All items can be returned within 14 days of receipt for a full refund minus shipping costs. Please make sure that all returns are postmarked within 14 days of receipt. All returns must be in original unused condition. Return shipping is at buyer’s expense unless the return is a result of our error. Please e-mail customerservice@thepumpwarehouse.com prior to returning any item to receive return instructions.

Contact Us:
The Pump Warehouse
E-mail: customerservice@thepumpwarehouse.com

Business Hours:
The hours that we ship orders and answer e-mail questions: Monday through Friday from 8:00 to 5:00 pm (Pacific Standard Time) excluding holidays. Our Internet Store is always open 24 hours per day, 365 days per year.

Customers and Clients, please enter your Email and Password below to login.. View past orders, check status on your shipment, view your statement, pay your bill, speak with Priority Support, it’s all there..

We have updated our Shopping Cart to a new platform. If you have had an account set up with us prior to 9/15/2018 please create a new one for your order. You can use the same credentials that you had used previously. We are very sorry for any inconvenience this may have caused.

If you have any concerns or questions please email customer service at customerservice@thepumpwarehouse.com

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